We are writing to thank you for the excellent service you provided to us. It started with a cold call – me calling you about a property. You responded immediately, patient, factual (ie told us the real goods!) and very personable. We decided against that property but found another we really liked. Lo and behold, you were the listing agent. I felt like I already knew you! Lucky us! You did a fantastic run-through of the property. Pointing out all of the little things we would have overlooked. Within 30 minutes, we knew this was the one and immediately submitted an offer through you. Your negotiation skills are superior! I remember you saying that you wanted to make everyone happy. And happy we are. You were always available to us and that’s important. Thank you Mark for making our retirement a dream come true! We have a new friend in Grand Bend.

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